Startup profile

Business Clerk is an AI platform helping service businesses keep clients and run their operations.

We are building a business clerk that connects clients, staff and owners in one digital system: handling inquiries, supporting bookings, coordinating schedules and turning operating data into clear decisions.

Digital product model

Online delivery

Business Clerk is delivered through a public website and client channels — Telegram and WhatsApp. A business connects its services, schedules, staff and rules; the clerk becomes its client-facing and operational layer.

Business Clerk · Startup profile

Users

The primary user is the owner or manager of a small service business. Clients get 24/7 access, staff coordinate schedules and tasks, and owners see the wider picture through reports.

Business Clerk · Startup profile

Stage

The product concept, working architecture and demonstration flows are in place. We are preparing MVP validation and service-business pilots; the next step is to confirm value on real operating data.

Business Clerk · Startup profile

Format

A global digital B2B product built in Estonia and delivered to businesses worldwide through a web interface, Telegram, WhatsApp and a connected server layer.

Business Clerk · Startup profile

Founding team

NM

Nikolay Makhov

Estonia-based founder responsible for product architecture, role protocols, the operating model, AI integration, privacy and the core Business Clerk experience.

Project focus

For the client

Answer a question, explain a service, find a time, create a booking, reschedule or cancel it, send reminders and keep the client history.

Business Clerk · Startup profile

For the team

Give staff a work channel for schedules, availability, shift changes, bookings, requests and internal coordination.

Business Clerk · Startup profile

For the owner

Turn bookings, services, staff, channels and promotions into useful statistics and a clear management summary.

Business Clerk · Startup profile

Technology foundation

AI layer

Development and configuration of advanced AI technologies for natural dialogue, request classification, context transfer and safe responsibility boundaries.

Backend

Server platform and operational tools for calendars, bookings, staff, notifications, action journals and reporting.

Documentation layer

Structured documentation serves as an understandable MVP workspace for business data; critical actions are verified by server logic.

Next stage

Scale the server architecture, connect the selected AI model and launch real pilot workspaces after the product scenario is approved.

Contact

We are ready to show Business Clerk, discuss a pilot and answer grant-review questions.

admin@clerkforbiz.com ↗